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Starfire Auto
Starfire Help Desk
Knowledgebase
FAQ's
Suggested knowledgebase articles:
Knowledgebase
FAQ's
Pricing
What is the OTD (Out the Door) price?
Is the price negotiable?
How much is the car? What is the price
Vehicle Details
Is it available or is it still for sale
Can I finance it? How much Down? How much per month?
Is there a warranty? What happens if it breaks?
What condition are the cars in? What can I expect from the mechanic?
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Payments and financing
Why do I have to come with a cashiers check?
I want to finance a car. How do I get financing?
How can I pay? What can I use to pay? Can I pay with a credit card?
What is the layaway program?
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General Questions
Can I test drive it?
What are some known issues with some of the cars? What are some cars known for?
Can I trade in my car?
What does mechanics special or needs TLC mean?
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Shipping/Out of State buyers
I live out of state / I want to get the car shipped to me
Post Sale Support
When will I get my paperwork? Do I have to go to the DMV?
After Sales Support
